Summary

• Use the Cancellation scheduled for filter to include or exclude customers based on when they are scheduled to fully churn.

How are reports filtered?

• The filter applies only to customers who currently have active (or past due) paid subscriptions.

• If a customer has multiple subscriptions and only some are scheduled to cancel, the customer is not considered scheduled to churn.

• If all paid subscriptions are scheduled to cancel, the latest scheduled cancellation date is used.

• This filter supports subscription and customer modes. Customer mode includes or excludes whole customers; subscription mode returns only matching subscriptions. In customer reports, both modes behave identically.