Summary

• Use the MRR contracted filter to include or exclude customers based on when their total MRR decreased.

How are reports filtered?

• The filter looks at changes in a customer’s total MRR and identifies dates on which a contraction occurred.

• If a downgrade and an upgrade occur at the same time, the net MRR movement is used to determine whether a contraction happened.

• This is a customer-level filter. Customers are either included or excluded in their entirety if they match the filter criteria.