Summary

• Use the Free trial started at filter to include or exclude customers based on when their free trial began.

<aside>

• For companies that do not track free trial subscriptions in ChartMogul, this field can be set manually to represent a single trial start date per customer.
• For companies that track free trial subscriptions in ChartMogul, this field is automatically populated using the earliest free trial start date across the customer’s subscriptions. </aside>

How are reports filtered?

• The filter looks at the free_trial_started_at date on the customer record.

• This is a customer-level filter. Customers are either included or excluded in their entirety if they match the filter criteria.