Summary

• Use the MRR (Current, or at time of cancellation) filter to include or exclude customers based on their current total MRR, or their MRR immediately before cancellation.

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When should I use this instead of the MRR (Current) filter?

This filter is generally more useful than the MRR (Current) filter when filtering any sort of time-series report. MRR (current) will generally exclude all churned subscribers, this makes it not particularly useful when used with a chart (but often more useful for filtering customer lists).

MRR (Current, or at time of cancellation) on the other hand does include churned subscribers, and therefore is a useful filter for understanding trends over time.

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How are reports filtered?

• For canceled subscribers, the filter uses the customer’s MRR immediately before cancellation, rather than $0.

• The filter only looks at the total MRR for each customer and does not consider the MRR of individual subscriptions.

• This is a customer-level filter. Customers are either included or excluded in their entirety if they match the filter criteria.