Summary

• Use the Paid subscription quantity before churn filter to include or exclude customers based on the total quantity of their paid subscriptions.

How are reports filtered?

• Looks at the total aggregated subscription quantity across all paid subscriptions belonging to a customer.

• For canceled customers, the filter uses the subscription quantity immediately before churn rather than 0.

• This makes churn and retention analysis more meaningful than using the Paid subscription quantity filter, since churned customers are not treated as having a quantity of 0.

• This is a customer-level filter. Customers are either included or excluded in their entirety if they match the filter criteria.