Summary

• Use the Reactivated filter to include or exclude customers based on when they returned to being a paying subscriber.

How are reports filtered?

• A reactivation occurs when a customer’s total MRR increases from $0 to above $0 after previously being churned.

• This filter supports subscription and customer modes. Customer mode includes or excludes whole customers; subscription mode returns only matching subscriptions. In customer reports, both modes behave identically.